FAQ

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We have two shapes and sizes ranging from 29mm to 37mm. The nose is slightly higher, longer and more rounded than the tail. You can check out the shapes here. Our 7 ply boards are ≈2mm, 9 ply boards ≈2.3mm and our CarbonCore boards are ≈1.6mm thin. You can see the comparison here.

Yes, the graphic will eventually wear off. This is because we use the same graphic application method as real skateboards. However, they will last quite a while. 

We ship from Belgrade, Serbia.

Yes, we ship worldwide.

Shipping price depends on the weight of the package and the destination country. You can check the exact shipping price to your country in the checkout process, before making the payment.

Yes. When your order is shipped, we will send you an email with the tracking number.

Order processing can vary but it usually takes 1-3 business days after being placed. It could take longer if the board is made to order.

Please check on our “Delivery” page tonicwood.eu/delivery under “Delivery methods and charges”.

Yes. Every deck comes with stickers and a free tape. They are under the foam insert.

We take no responsibility for lost or damaged packages due to bad handling of the post or mis-directed packages.

Yes, but only if we haven´t shipped it yet. Once it has been shipped, you can´t cancel it.

Returns can only happen if products are in the original box unopened and unused. If they are used or assembled, they can not be returned.